San Antonio Furniture Outlet [home link]

Wholesale Furniture Prices
Open to the Public

Furniture & Mattress Warehouse
10203 Kotzebue STE 112
San Antonio, TX 78217

Hours: Mon-Sat 10am - 7pm
Sunday 10am-6pm

Conditions of Use

Purchase Terms and Conditions

We want you to be happy with your purchase. All Sales Are Final! Availability of merchandise is estimated according to information on hand at the time order is written. Seller shall not be responsible for delays in delivery of merchandise occasioned by manufacturer’s scheduling, stock on hand, availability of materials, transportation difficulty or any other cause beyond the control of the seller. Order time 1-8 weeks. We do our best to provide products that are unique, but made with quality in mind. Returns and refunds are considered only at the discretion of Furniture & Mattress Warehouse. Only stock items will be considered for a refund (and then) only if they are received back at our store within 10 days of purchase, unopened and in original packaging. All returns are subject to a 35% restocking fee. All return delivery, shipping, or postal charges are paid by the customer regardless of the size of the item. We will not accept items for a refund that have been damaged in any way. If we receive an item within 10 days of purchase (and it is in the same condition as it was sold) refunds are promptly given*. There will be absolutely no cash refunds. Store credit may be issued at the discretion of Furniture & Mattress Warehouse. Proof of purchase (invoice) is required for all returns. Credits will only be issued to the credit card used for the original purchase. Refunds for checks will not be issued until check clears our bank and will be made in the form of our Company check. The value of missing accessories and any applicable open box fee will be deducted from the credit amount of the return. We regret we cannot accept returns of mattresses, items purchased “As-Is”, Floor Models, on Special Sale, Futons, Special Order Merchandise or items damaged after leaving the store. Delivery charges are non-refundable. Buyer assumes all risks associated with transportation of merchandise picked up. Buyer agrees to measure doorways and stairways before ordering, as seller is not responsible for merchandise purchased that is too large to fit or small. All furnishings carry a 60-day in store warranty against any manufacturer's defect. The only exceptions are floor sample items or items sold "as is" off the showroom floor no warranty. Depending on the manufacturer and furnishings, some warranties are for extended periods of time. Warranties are not valid if the merchandise has been moved from the original delivery address. If you have a warranty issue, please contact the store where your purchase was made. Please be advised that purchaser is responsible for all labor and transportation costs that may be associated with servicing the warranty claim.

Order Cancellation Policy

Special Orders and custom orders cannot be cancelled and are non-refundable. NO EXCEPTIONS! You, the purchaser, are solely responsible for items fitting into your premises (including all accessibility and entrances) and for any customization in design, upholstery, or stain colors. Be certain the color you order is the color you desire. In the case of entertainment centers, you are responsible for your television and electronic devices fitting in the provided openings.

Payment Information

Special order items require a 50% down payment at the time of order, with the remaining balance due when the furniture is received at our warehouse. Payment (in full) is required before any furniture leaves our premises. Orders being shipped out of our immediate delivery area are required to be paid (in full) prior to being shipped.


*No cash refunds: all refunds (with the exception of credit card purchases) are made by check only. All credits and refunds over $500 require up to 7 (seven) business days to process. Lay-A-ways NO REFUNDS!!! Only Store Credit!!!!

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